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Contact Us :: CaSeraSera - Baby Gifts,Pregnancy,Breast, Baby Clothes,Gift Ideas,Baby Girl Names,Baby Shower Ideas,Baby Gift Registry

Customer Service


CaSeraSera started out of a want to sell my handcrafted baby blankets and quilts. Sales seemed to be mostly to friends, and a lot of those were just gifts. So I ordered a lot of fabric, and ready-made baby cloths for newborns mostly. I fell in love...so here I am, putting my shingle out, and in the meantime make this a worthwhile venture by helping out other moms. I am very grateful for all I have in my life, and I hope to offer some of that here.
I am always adding new products, and I encourage your feedback and ideas. Lord knows I need them. If there is something you would like to see me carry, please feel free to contact me at info@CaSeraSera.com with your ideas.
Contact Information
info@CaSeraSera.com

Phone:
1-630-557-2292
Fax:
1-630-557-2292
Mailing Address:
Terri Case
P.O. Box 112
Elburn, Il 60119

info@CaSeraSera.com

Shipping
Shipping will be completed through USPS. If overnight is needed, please contact me at customerservice@CaSeraSera.com for fees and options.


Tax
Purchases shipped to Illinois residents will incur a 7% sales tax.

Privacy Policy
This privacy policy is intended to assist you in understanding what information we gather about you when you visit CaSeraSera, how we use that information, and the safeguards we have in place for that information. This privacy policy only pertains to the information we collect online at CaSeraSera.

We respect and take your privacy very seriously. We will never rent or sell your email address to any third parties. We will never send you third party solicitations. We will protect your email address, and promptly honor all unsubscribed requests.

We respect, and highly value, the relationship we have with our customers, and are committed to responsible handling practices. We take a great deal of care in safeguarding your personal information. We will only ask for personal information required to complete your order. We use security safeguards such as SSL encryption to protect your information. We will never use your personal information for the purpose of spam. We will never ask for your credit card number through phone or email.

Return Policy
Most purchases may be returned within 14 days of the date you received your order. The items must be unused, unwashed, in original condition and packaging for a complete refund less shipping charges. A return authorization must be requested in writing through emailing customerservice@CaSeraSera.com. Approved returns will be assigned an authorization code and instructions. Credits will be given to original purchaser when merchandise is received, in the form of original payment. If you receive the item as a gift, the item may be exchanged at time of return.
All sales final after 14 days. Exceptions to this policy will be determined by CaSeraSera.

http://www.CaSeraSera.com

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